Most phone systems come with a 12 month manufacturer warranty for all hardware. What happens when that warranty expires?
What if you need to reprogram or make changes to your system?
b4b Group offers a range of telephone system maintenance options.
Telephone System Maintenance
Repair and maintenance options for your phone system from b4b Group
Maintenance Plus
Maintenance Plus from b4b Group offers cover on your phone system during normal business hours.
This cover is a good choice for any business operating during standard hours. With major incidents being responded to within four business hours, and minor issues responded to within eight hours.
Maintenance Pro
24/7, 365 days a year cover. b4b Group offers 24/7 maintenance to all customers.
This is the ultimate maintenance option, if your business doesn’t fit the normal 9am to 5pm pattern.
With major incidents being responded to within four hours and minor issues responded to within eight hours.
Data Maintenance
b4b Group offers maintenance for data hardware. We can also provide Service Level Agreements (SLA) contracts or callout contracts for all your data needs.
b4b Group is partnered with Networks First, Northgate and the Concert Group.
Third Party Maintenance
b4b Group understands that it is not possible to have engineers based all over Ireland, the UK, or even Europe. That’s why we offer third party back-to-back or callout contracts.
Our accredited engineers will represent your company while onsite and provide the exemplary service your clients deserve. This is why b4b Group already supports third party contracts for major telecoms service providers such as Kcom, Cable & Wireless and Maintel.
Benefits of a maintenance contract
- All repairs and changes are completed by manufacturer accredited staff
- b4b Group provides a full disaster recovery service
- All telephone equipment is held locally so no time delays in repairs
- SLA agreements that give your business peace of mind
- Experienced staff and local customer service with fast response times when you need us most
Why choose a maintenance contract from b4b Group?
b4b Group has hundreds of maintenance contracts in place backed by excellent customer service