Most phone systems come with a 1-Year manufacturer warranty for all hardware. What happens when that warranty expires?
What if you need to get reprograms or changes made to your system?
b4b offer a range of telephone system maintenance options.
Most phone systems come with a 1-Year manufacturer warranty for all hardware. What happens when that warranty expires?
What if you need to get reprograms or changes made to your system?
b4b offer a range of telephone system maintenance options.
Maintenance Plus from b4b offers cover on your phone system during normal business hours. The cover is from Monday to Friday (9.00 am to 5.00 pm) excluding bank holidays.
This cover is a good choice for any business with standard opening times. Major incidents will be responded to within 4 business hours, and minor issues responded to within 8 hours.
24/7/365 cover. b4b offer 24/7 maintenance to all our customers.
This is the ultimate maintenance option, if your business doesn’t fit the normal 9am to 5pm pattern. Hotels and restaurants are examples of this.
Major incidents are responded to within 4 hours, minor issues are responded to within 8 hours.
b4b offer maintenance for data hardware. We can provide Service Level Agreements (SLA) contracts or callout contracts for all your data needs.
b4b can rent fully insured storage for spares on these contracts that are accessible 24/7.
We are partnered with Networks First, Northgate and the Concert Group.
b4b understand that it is not possible to have engineers based all over Ireland, the UK, or even Europe. At b4b we offer 3rd party back to back or callout contracts.
Our accredited engineers will represent your company while onsite and provide the exemplary service your clients deserve. This superb service is why b4b already support 3rd party contracts for some of the major telecoms service providers such as Kcom, Cable & Wireless and Maintel.
b4b have hundreds of maintenance contracts in place backed by excellent customer service