ISDN (Integrated Service Digital Network) is a telephone network system that allows voice and data to be delivered simultaneously over a digital line.
Released in 1986, ISDN became the go to for many businesses as it allowed for the incorporation of basic video conferencing without compromising internet speeds.
However, technological advances have meant that this system is set to be deactivated – and with just three years until this happens, businesses must make the switch from ISDN before it’s too late.
What will replace ISDN?
ISDN will be replaced by VoIP (Voice over Internet Protocol) systems. Unlike traditional analogue and ISDN lines, VoIP solutions deliver calls via the internet – meaning there is no need for telephone system hardware or copper cables.
Instead of ISDN circuits, businesses will need SIP (Session Initiation Protocol) Trunks – these are virtual telephone lines that rely on an internet connection.
Around 50% of Northern Ireland businesses have already made the move to VoIP, allowing them to avail of a wide range of benefits, including convenient and fast setup, reduced line rental costs and greater scaling and flexibility options – allowing employees to work from anywhere.
Next steps for businesses
The majority of new office phone systems support VoIP systems, but it is worth double checking this to make sure your business is ready to make the switch. It is also important to have a high-speed broadband connection in place to avail of the benefits of VoIP solutions.
b4b Group has helped hundreds of business transition from ISDN to SIP and VoIP services and our experienced team is on hand to provide expert advice and design the best network for your business needs.
Our experienced and accredited engineers can install a new system for your business quickly and efficiently, allowing for a seamless transition with no down time.
Simply contact the b4b team on 02890748844 to chat through the tailored solutions available to your business and successfully make the switch from ISDN.