Hybrid working, which has become the norm for many of us, has brought with it many unexpected benefits, from improved productivity to lower running costs, and as a result, appears to be here to stay.
Undeniably, the hybrid working era owes much of its success to the exponential growth in technology we have seen in recent years, such as enhanced cyber security protection, video conferencing, cloud backup storage and more.
Utilising Unified Communications (UC), companies have been able to amalgamate technology, tools, and tasks, allowing the business to thrive no matter where staff are located.
Here are some of the ways that this strategy, when adopted well, can help your hybrid workforce thrive…
Greater collaboration
Over the course of the pandemic, UC has played a prominent role in unlocking the power of collaboration among teams, regardless of whether they are remote or office-based.
This integrates communication channels, from traditional voice calls to emails, instant messaging between staff content and screen sharing, all from a single management system.
Employee satisfaction
The appeal of hybrid working to existing and potential employees cannot be ignored by employers. A recent survey by Ulster University reported that two-thirds of workers in Northern Ireland want hybrid working arrangements in the long term, for example.
While remote working policies vary across businesses and industries, investing in the right technology is a crucial component for ensuring it will succeed, as well as offering employees an enhanced user experience that will in turn, lead to a higher quality of output.
Better integration
The major advances in technology in recent years have removed the sticking point of having multiple systems to manage various elements of the business. Teams can now collaborate across all channels and integrate a range of existing platforms such as GoToConnect, Microsoft Teams and 8×8.
This means businesses can access the tools and features they need to support their team to collaborate both internally and externally, ensuring they get the best use from the systems they are paying for.
Hybrid working, although it may have experienced initial teething issues, has offered businesses a future-proofing opportunity and has seen great success thus far.
However, in order to continue on this trajectory, companies must ensure they have the tech infrastructure in place to support this, allowing for yet more streamlining of projects, teams and tasks.
For information on how a Unified Communications Strategy can help enhance your hybrid working model, contact b4b Group today on 028 9074 8844.
