Despite being a relatively new phenomenon, hybrid working has proven immensely popular amongst employees, largely owing to its reputation as a way to improve work-life balance.
However, research suggests that many businesses have been hesitant to commit to a flexible working model, largely due to concerns regarding employee productivity and overall organisational efficiency.
Investment in appropriate IT infrastructure and digital tools is an important way for businesses to make hybrid working work.
Here are some of our top recommendations for business organisations:
Invest in digital tools for collaboration
To create a productive hybrid working environment, employers should focus on investing in suitable digital tools that can help bridge the gap between the physical and digital workplace. Collaboration is key to making sure employees can easily communicate and share ideas no matter where they are. The role of technology should be that of an enabler – helping organisations to transform their hybrid workspace. Digital tools such as Zoom, Microsoft Teams, Slack, OneDrive and Google Docs provide numerous channels for businesses to facilitate proper communication and collaboration at all levels.
Enhance employee productivity with technology solutions
When considering how to ensure maximum efficiency, businesses should first identify potential issues that may impact the productivity of hybrid workers before investigating how technology could help mitigate these challenges. Many of the productivity issues related to hybrid working occur because employees may struggle to manage their workload and complete tasks when outside of a traditional work environment. Thankfully, there are numerous examples of digital solutions such as scheduling software or cloud storage/backup that can not only help employees to manage their working day, but can also allow managers to effectively monitor tasks and provide assistance where necessary.
Prioritise staff training and engagement
Having the right resources is important, however, with such a variety of IT tools available staff members may struggle to get to grips with how to best use them. It is therefore vital that employees are provided with the training necessary to get the most out of these digital tools. Employers should engage in regular dialogue with their staff to help them understand any hybrid working difficulties they may be facing and should also seek to avoid a ‘one size fits all’ approach. Encouraging open conversation and ensuring employees have a designated point of contact for any queries they may have is a key way for organisations to attract and retain top talent as well as maintain a positive company culture.
Making strategic investments and understanding the needs of employees can allow organisations of any size to reap the rewards associated with hybrid working.